Skrill at Fenix: an e-wallet between your bank and the cashier
Skrill is an e-wallet: you load it from a card or bank account, then pay merchants from the wallet balance. In a casino cashier that adds one layer between your bank and the operator — useful for keeping gambling payments separate, but with its own rules. Whether Skrill appears in your cashier depends on your country and account.
Note: available methods and limits depend on your account — check the cashier before you pay.
Depositing with Skrill
Choose Skrill in the cashier, enter the amount and log in to the wallet in the window that opens. Confirm the payment there and return to the cashier. Check the currency on both screens: if the wallet and the casino account use different currencies, the conversion happens inside the wallet and its fee shows only in the wallet history.
The name must match
The Skrill account should be in the same name as the casino account. A wallet registered to a family member counts as a third-party payment, and operators routinely refuse or return such deposits, or block withdrawals until the mismatch is explained.
E-wallets and bonuses
Many bonus terms exclude deposits made with e-wallets such as Skrill. If you deposit with an excluded method, the bonus is simply not credited — which also means the deposit stays free of wagering. Check the promotion's payment-method clause before you rely on a bonus.
Withdrawing to Skrill
If you deposited with Skrill, the payout often returns to the same wallet. That keeps the route simple: once the operator releases the money, it usually lands in the wallet quickly, and you then move it to your bank yourself. Verification still applies — expect a photo ID and possibly a screenshot of the wallet showing your name and wallet ID.
Statuses and where delays come from
- Pending — waiting for the operator's review, usually verification or bonus checks.
- Paid — sent to the wallet; check the wallet history, not your bank.
- Rejected — often a name mismatch or a wallet that differs from the one used to deposit.
Wallet providers have their own limits and verification. If the wallet itself is not verified, the problem can sit on Skrill's side rather than the casino's.