Self-exclusion: taking a break that holds
Self-exclusion is a decision to stop gambling for a while. It usually works on two levels: a lock on your account with a specific operator, and — in many countries — a national register that licensed operators must respect. This page explains both and what happens to money in your account.
Account-level self-exclusion
Most operators let you lock the account for a set period or permanently. It applies only to that operator. Before locking, read whether it can be lifted early and how — often it cannot, and that is deliberate. A short "cooling-off" break and a long self-exclusion are usually different options; choose the one that fits what you need.
National registers
Many countries run a central self-exclusion register: one application blocks access at every operator licensed in that country. If you live in such a country, the regulator's website explains how to apply and the minimum term. Remember that a national register covers operators licensed there; operators licensed elsewhere may not be connected to it, so combine it with account-level tools.
What happens to your balance
Withdraw your balance before locking the account. Withdrawals are usually still possible afterwards, but they may need correspondence with support and can be slowed by verification. An active bonus is often voided. How to prepare a withdrawal: Withdrawals and statuses.
Other steps
- Block gambling payments in your banking app, if your bank offers it.
- Unsubscribe from casino e-mails and messages.
- Install blocking software on your browser or phone.
- Tell someone close to you about your decision.
Help
If you want to talk to someone, Gambling Therapy offers free, confidential support online, and Gamblers Anonymous runs meetings in many countries. More tools: Responsible gambling.
Self-exclusion and people close to you
Self-exclusion is a personal decision that only the person can make. If you are worried about someone, you can tell them about the tools and support services, but you cannot exclude them yourself. Speaking with a specialist can help you find words without pressure.
When the period ends
When a self-exclusion period ends, think about whether you want to return. If you do, set limits before the first deposit. If you are unsure, extend the break — that is not weakness, it is control.